Returns & Exchanges

For Personalised products, No Returns or Exchanges will be possible. In case you’d like to return the order, Please email us at hellosoiree@soarweddings.com with PHOTOS of your order.

Cancellations & Refunds

Cancellation Before Printing Work Begins

If you need to cancel your order within 2 hrs of placing the order, before it proceeds to production, we will provide a full refund. Kindly drop an email at hellosoiree@soarweddings.com with the subject Order No. #### CANCELLATION REQUEST.

Cancellation After Print Work

Once design work has commenced, we are unable to offer a full refund due to the custom nature of our products. If you need to cancel your order after design work has started, we will retain a portion of your payment to cover the costs incurred. This amount will be determined based on the stage of completion.

Returns for Spelling Error

There is no return / exchange / refund on any of our products due to a spelling error from your end. Hence, we advise you to check all text and spellings carefully before you place your order. Please reach out to us overWhatsApp at +919971110830 in case of any spelling error.

You will be asked to courier the product back to us at our mailing address. Please ensure that the product has not been used and the appropriate documentation has been maintained prior to returning the product(s).

Once we receive your package at our facility, our quality team will review the returned product and make the exchange decision. We do not guarantee that we will offer an exchange or refund upon receiving your returned order, We will work with you to rectify the issue, which may include reprinting your stationery or offering a partial or full refund or offering an exchange.

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